Thank you for choosing us as your care provider.
On the day of your appointment, please arrive 10-minutes early to ensure we have enough time to prepare any outstanding paperwork.
We are mindful that your time is valuable and would like to avoid keeping you waiting. However, occasionally a patient may present that requires a little extra time spent on them, which may cause unforeseeable scheduling delays beyond our control. Where possible, we will advise you if we are running late. We apologise in advance if you are kept waiting.
During your first appointment, a thorough medical and diagnostic work-up may be required. If you have completed any tests (blood test results, MRI within 6-months, X-Ray, CT scan, etc), please bring these on the day so that A/Prof Polyakov can thoroughly review them during your appointment. A/Prof Polyakov will explain the results of any specific tests you have had done, and if indicated, recommend a treatment pathway.
If you are coming in for a fertility consultation, we encourage you to attend with your partner (where applicable), and in such a case, both you and your partner need to be listed on the referral as per Medicare requirements.
You are welcome to bring a support person to your appointment if you wish to do so.
We happily offer telehealth consultations, but unfortunately Medicare does not offer a rebate for the initial consultation, so the first consultation is entirely out-of-pocket. Medicare rebates are available for all subsequent telehealth consultations, however.
If you have booked a telehealth consult via our team, we will send you details of how to connect. If you do not receive these, please call us.
